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Easy to Deploy  |  Quality Custom Messaging  |  Appropriately Sensitive

Alerting Channels

In today’s accountable care models, you can no longer afford to assume how your patients feel about the care you provide them. Easily add simple, phone and email based dissatisfaction feedback to your patient care model.

 

Know where your patients are in their journey and gain valuable insights into improving satisfaction ratings, individual health outcomes, and the overall patient experience.

Why You NEED to be Monitoring Patients for Dissatisfaction

Loss of a single patient due to dissatisfaction, can result in the loss of over $200,000 in income over the lifetime of the practice!

200k

$

"The medical assistant was too 

busy to answer my questions, 

she was very unprofessional"

1

MEASURE

Patient Sentiment

2

ASSURE

Patient Satisfaction

3

VERIFY

Patient Outcomes

Get Notified Instantly

of Patient Dissatisfaction

See how patients score your practice across any device and without revealing PHI.

POSITIVE

Celebrate and reward outstanding delivered patient experiences and set an experience-centric culture

NEGATIVE

Correct negative feedback, preempt adverse sentiment and reverse unfavorable patient perceptions

Turn Patient Feedback into Powerful Business & Care Insights

Infuse total patient satisfaction into your team culture

Maximize patient response times and the predictability of outcomes

Differentiate on quality of service and overall care experience

Minimize viral spread of negative experiences & preserve revenue

Automatically assign follow-up responsibility to anyone

Prepare for pay-for-performance & accountable measurement

Contact us for a Demo!

See what you can learn from your patients in under 30 days

Easily Add Patient Touchpoints at Any Interval in Your Care Model

5 Question

+

voice Comments

1 Question

+

voice Comments

For Structured and Thorough Satisfaction Measurement

For Freeform Assessment of Patient Sentiment

Sample 5 QuestionSkyCreek Health
00:00
Sample 1 QuestionSkyCreek Health
00:00

Developed from over 20 years of contact management best practices experience

Patient Care Continuum

  • Fully Custom Survey Model

  • Accommodate Patient Contact Preferences

  • Patient Specific Timing

  • General & Targeted Measurement

  • Structured + Freeform Feedback

Initial Consult

Discharge/Maintenance

Post Procedure

Make Sure Your Patients Are Happy & Progressing

Try a 30 Day No Obligation  Pilot

Cost-Effective, Small IT-Requirement

Patient Dissatisfaction Feedback & Alerting by Email/IVR/Mobile/SMS

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